🔁 Returns & Refunds Policy – MORLX

Effective Date: [Insert Today’s Date]

At MORLX, we take pride in the quality of every item we create. If you’re not completely satisfied with your order, here’s how we handle returns and refunds.

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🔄 Returns

We accept returns on eligible items within 14 days of delivery.

To qualify for a return:

• Items must be unworn, unwashed, and in original condition
• Tags and packaging must be intact
• You must provide proof of purchase (order number or receipt)

To start a return, email us at:
📩 admin@morlx.co.uk

We’ll send you instructions on how and where to send your item.
Please note: return shipping costs are the customer’s responsibility.

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🚫 Non-Returnable Items

We do not accept returns on:

• Sale items
• Custom-made or limited-edition drops
• Gift cards or digital products

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💸 Refunds

Once we receive and inspect your return, we’ll notify you.
If approved, your refund will be processed to your original payment method within 5–10 business days.

Refunds do not include original shipping fees.

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🔁 Exchanges

We do not offer direct exchanges.
If you need a different size or item, please return your original purchase and place a new order.

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❗ Issues or Damaged Items?

If your item arrives damaged or defective, contact us within 7 days of delivery.
We’ll resolve the issue quickly by replacing the item or issuing a refund.

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📩 admin@morlx.co.uk
🖤 MORLX – Built Different. Branded Better.